Privacy Policy

Our Details

The data controller in respect of our website is Mairi Cowieson at Showstopper UK. For details of how to contact the data controller, please see our contact page.

What type of information do we collect?

We receive, collect and store any information you enter on our website or our booking site or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you submit a form on our website or conduct a transaction on our booking site, as part of the process, we collect the personal information you give us such as your name, address, email address, child's name and DOB. Your personal information will be used for the specific reasons stated below only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the services we offer;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also use your name and email address to contact you via Wix.com's mailing system Shout Out; Mailchimp and other newsletter websites.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. Most websites use cookies for a number of purposes, including providing essential functionality; keeping track of users’ movements and actions on a site in order to provide useful information about the way in which the website is being used (e.g. analytics), and many other functions such as enhanced security.

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

We do not use cookies to gather personal data such as names or email addresses. By continuing to use this website, you accept that we use the following cookies:

Wix

Our website is hosted on the Wix.com platform. They set certain Session and Persistent cookies for both security purposes and to identify unique visitors to a site or to track a visitor's session on a site. More information can be found on the Wix Website.

Google Analytics

We may use Google Analytics to provide us with information about how our website is used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and can not be used to identify individual users.

You may block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing their Analytics Opt-Out Browser Plugin.

Cookies Script

When you click “I Agree” on our cookie consent popup banner, a cookie is set so that you will not be asked to reconfirm your acceptance for a period of time.

Facebook

You may see some cookies set from Facebook if you choose to 'Like' our page or connect to our Facebook page. This is how Facebook tracks such links and likes.

Twitter

You may see some cookies set from Twitter if you choose to 'Follow' our page or connect to our Twitter feed page. This is how Twitter tracks such links and followers.

How to control Cookies?

You can control and/or delete cookies as you wish – for details, here is some more information.

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

How can you withdraw your consent?

If you don't want us to process your data anymore, please send us and email to Mairi@showstopperuk.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Mairi@showstopperuk.com